PRIVACY & WEBSITE COOKIES

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🔐 PRIVACY POLICY

This Privacy Policy explains how Villa Mate (“we”, “our”, or “us”) collects, stores, and uses your personal data when you visit our website or interact with our services.


Communication Preferences & Privacy

  • Communication Method: For marketing purposes, we usually contact you via SMS; we do not typically send marketing emails.

  • Billing: Your invoices will be sent to you by email.

  • Payments: All payments are made online and must be approved via 3D Secure through your bank.

  • Data Privacy: We do not sell your personal information to third parties. We comply with the laws of both the United Kingdom and Turkey in this regard.

  • Local Events: We may share information about events from local authorities or businesses (e.g., if Kaş Municipality is hosting a large music concert).

  • Opt-Out: If you no longer wish to receive SMS messages, simply reply with STOP to any message you receive.

📝 INFORMATION We Collect

  • Contact information submitted via forms (name, phone, email)
  • Property details provided voluntarily
  • Behavioral and device data collected via cookies and analytics tools
  • Marketing preferences and interaction history (if subscribed)

🎯 How We Use Your INFORMATION

  • To respond to inquiries or contact you directly
  • To manage your property listings and service requests
  • To send updates, promotions, or service-related notifications (if opted-in)
  • To analyze traffic and improve user experience on the website

📊 AnalytIcs & MarketIng Tools

We use third-party analytics and marketing tools including:

  • Google Analytics – to track website usage, device type, geography, and traffic sources
  • Meta Pixel & Google Ads – for remarketing and advertising performance tracking
  • Other SEO or advertising platforms to monitor and enhance our digital campaigns

These tools may collect anonymized data using cookies. You can opt-out via browser settings or ad preferences.

🍪 Use of COOKIES

Cookies are used to enhance your browsing experience, measure performance, and personalize content. You can manage or disable cookies via your browser settings.

🔒 Data SECURITY

We implement appropriate security measures to protect your data and prevent unauthorized access, misuse, or disclosure.

📬 Data SHARING

  • We do not sell, rent, or trade your personal data.
  • Data may be shared with trusted service providers strictly for operational purposes (e.g., CRM, hosting, analytics).
  • We comply with legal obligations and may disclose data if required by law.

🌍 InternatIonal Users & GDPR

We comply with applicable privacy laws, including the GDPR. Users from the EU or UK have the right to access, correct, or request deletion of their data at any time.

📩 Contact Us

If you have questions regarding this Privacy Policy or how we handle your information, please contact us at: hello@villamate.com

By using our website, you consent to the terms of this Privacy Policy and the use of cookies and tracking tools as described.

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