VILLA SERVICE Agreement
The Agreement Will Continue to Be Updated Until September 2025
Last update: 8 August 2025
For the past four years, we’ve simply been “the cleaning team.”
Now, we’re so much more.
We take care of your villa from A to Z — from small repairs to full renovations, daily maintenance, and even instant photo updates through our notification system.
No hidden fees.
No surprises.
Every repair is approved by you before it happens.
And when it comes to buying essentials — from furniture and homeware to pool chemicals — we offer you multiple options at transparent, market-level prices from trusted retailers like Hepsiburada or Trendyol.
We also go the extra mile for your guests.
ATV rentals, jeep safaris, boat trips — all arranged with hotel-level speed and service. Your property gets custom directional stickers, pool and safety notices, and even quick-order systems to make every stay smooth.
Professional Agreement Section
Service Agreement — Valid Until September (Continuously Updated)
This agreement defines the scope of our full-service villa management:
Maintenance & Repairs: Regular upkeep, seasonal maintenance, and urgent repairs — all with your prior approval.
Cleaning & Laundry: Daily or scheduled services tailored to guest stays.
Inventory & Supplies: Pre- and post-stay checks; supply purchases approved via your dashboard.
Guest Services: Concierge-level arrangements for activities, transport, and experiences.
Compliance & Safety: Legal notices, pool safety guidelines, and property-specific instructions.
The agreement will continue to be updated until September to reflect the most up-to-date service structure, legal requirements, and operational standards.
By maintaining a living agreement, we ensure that your villa’s management adapts to new opportunities, technologies, and regulations — while keeping you in full control.
The latest version is valid under both UK and Turkish law. We also take into account any suggestions or requests you send to hello@villamate.co.uk when making updates. The agreement will be actively maintained and refined until September 1, 2025, ensuring it reflects the highest service standards and your ongoing feedback.